Globelink Edge Outsourcing
Globelink Edge Outsourcing
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Helping Businesses Scale Through Global Talent and Technology

Helping Businesses Scale Through Global Talent and TechnologyHelping Businesses Scale Through Global Talent and TechnologyHelping Businesses Scale Through Global Talent and TechnologyHelping Businesses Scale Through Global Talent and Technology

Transform your operations with expert IT solutions and managed IT services, including business outsourcing and consulting!

Helping Businesses Scale Through Global Talent and Technology

Helping Businesses Scale Through Global Talent and TechnologyHelping Businesses Scale Through Global Talent and TechnologyHelping Businesses Scale Through Global Talent and TechnologyHelping Businesses Scale Through Global Talent and Technology

Transform your operations with expert IT solutions and managed IT services, including business outsourcing and consulting!

Our Story

Welcome to GlobeLink Edge Outsourcing IT Services

GlobeLink Edge Outsourcing was founded in 2020 during the global pandemic, a challenging time when businesses faced operational struggles and skilled professionals encountered sudden job losses. We started as independent freelancers, connecting organizations in urgent need of business process outsourcing support with reliable, remote talent across various geographies.  


As demand for IT outsourcing grew, our work transitioned into structured staff augmentation and outsourced delivery models, enabling us to support clients globally across operations, technology, and business functions. Today, GlobeLink Edge Outsourcing operates as a leading global outsourcing and talent solutions firm, adhering to the same principles of trust, agility, and outcome-driven delivery.  


With a strong focus on governance, compliance, and scalable delivery, we partner closely with our clients to ensure consistent service quality, operational transparency, and long-term value creation across engagements.  


We utilize distributed delivery models, domain-trained teams, and technology-enabled workflows to assist organizations in scaling efficiently, reducing operational risk, and adapting quickly to changing business and market demands.  


GlobeLink Edge Outsourcing operates under the registered business name GlobeLink E Business Process Outsourcing (DTI Reg. No: 7664465), a duly registered entity in the Philippines, specializing in recruitment and staffing solutions.

Who we are

A diverse team collaborates on a project using a laptop in a bright office.

Our Vision

Our vision at GlobeLink Edge Outsourcing is to become a trusted global partner for small and mid-sized businesses seeking reliable, technology-enabled outsourcing and IT solutions that drive sustainable growth.

Couple singing karaoke joyfully with Christmas decorations and festive attire.

Our Values

At GlobeLink Edge Outsourcing, we prioritize honesty, integrity, and accountability, particularly in the fields of business process outsourcing and IT outsourcing. We recognize the significance of trust in business relationships and aim to establish enduring partnerships with our clients. Furthermore, we are committed to innovation and continuous improvement in our custom software development and IT solutions, always looking for ways to enhance our services and stay competitive in the offshore outsourcing market. Our focus on recruitment and staffing ensures that we provide the best talent.

Smiling customer support representative wearing a headset in a busy office.

Our Services

We deliver end-to-end IT solutions, including business process outsourcing and BPO services, designed to support small and growing businesses. Our capabilities encompass IT infrastructure, cloud engineering, cybersecurity, business operations, and custom software development, along with GenAI-driven automation. Through tailored, cost-effective IT outsourcing and offshore outsourcing options, we assist organizations in recruitment and staffing, enabling them to scale efficiently, optimize performance, and maintain operational continuity.

What do we offer

Custom Software Development

Consulting & IT Project Management

Consulting & IT Project Management

A woman focused on coding at her desk with multiple monitors in a dim room.

Our custom software development services deliver tailored IT solutions for your business needs, enhancing your business process outsourcing strategy. We will collaborate with you to identify your requirements and design and develop software that meets your specific needs, supporting your IT outsourcing initiatives and managed IT services while optimizing recruitment and staffing processes for efficiency.

Consulting & IT Project Management

Consulting & IT Project Management

Consulting & IT Project Management

Four professionals collaborate in a modern conference room with data charts on a screen.

Our IT Project Management services, part of our comprehensive IT solutions, ensure the successful delivery of your technology projects. We specialize in business process outsourcing and IT outsourcing, managing your project from start to finish while ensuring timelines and budgets are met. Our approach includes offshore outsourcing options, along with recruitment and staffing solutions tailored to your needs. Additionally, we provide updates throughout the process, making us a reliable partner for custom software development and Managed IT services.

Managed Business Operations & Growth Services

Managed Business Operations & Growth Services

Managed Business Operations & Growth Services

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We provide end-to-end operational and strategic support across key business functions, including business process outsourcing (BPO), IT outsourcing, consulting, custom software development, marketing, and program management. Additionally, we enable clients to access and deploy skilled resources globally, supporting offshore outsourcing and remote delivery models that ensure business continuity and scalability. We assist organizations in identifying, onboarding, and managing talent through effective recruitment and staffing aligned with client processes and performance expectations. Our IT solutions and Managed IT services streamline workflows, reduce costs, strengthen governance, and support efficient, sustainable growth.

Data, AI & Decision Intelligence Services

Managed Business Operations & Growth Services

Managed Business Operations & Growth Services

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We enable data-driven decision-making through advanced analytics, AI, and intelligent automation, which are essential for effective business process outsourcing and IT outsourcing strategies. From data engineering and dashboards to predictive models and NLP solutions, we provide IT solutions that help organizations unlock insights, optimize performance, and drive measurable business outcomes at scale. Our expertise in custom software development and managed IT services, combined with our offshore outsourcing capabilities, further enhances our ability to meet diverse business needs, including recruitment and staffing.

Industries We Serve

Banking, Financial Services & Insurance

Banking, Financial Services & Insurance

Banking, Financial Services & Insurance

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We support BFSI organisations with secure, compliant, and scalable operations. Our services include customer support, back-office processing, data handling, reporting, and IT support, enabling institutions to improve efficiency, manage risk, and enhance customer experience while meeting regulatory expectations.

Construction & Real Estate

Banking, Financial Services & Insurance

Banking, Financial Services & Insurance

Construction workers wearing helmets and safety vests handling wooden planks at sunset.

We support construction and real estate companies with operational and back-office services, including supplier identification, coordination, and delivery management. We help clients connect with the right suppliers, manage documentation, track deliveries, and coordinate communication to ensure timely project execution across locations.

Mining, Metals & Energy

Banking, Financial Services & Insurance

Manufacturing & Industrial

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We assist mining organisations with operational support, documentation, compliance tracking, data management, and remote administrative services. Our distributed delivery model helps mining companies maintain continuity, manage costs, and support geographically dispersed operations.

Manufacturing & Industrial

Manufacturing & Industrial

Manufacturing & Industrial

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We support manufacturing businesses with operational back-office services, process optimisation, supply chain coordination, reporting, and IT support. By enabling access to skilled global resources, we help manufacturers improve efficiency, reduce overheads, and focus on core production activities.

FMCG, Retail & E-Commerce

Manufacturing & Industrial

FMCG, Retail & E-Commerce

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We support FMCG brands, retail, and e-commerce businesses with operational and back-office services across customer support, sales operations, data management, reporting, and marketing support. We help organisations manage high-volume transactions, coordinate vendors, and scale efficiently across channels and geographies.

Food & Restaurant

Manufacturing & Industrial

FMCG, Retail & E-Commerce

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We help food and restaurant businesses manage high-volume, time-sensitive operations through order management, customer support, back-office services, and marketing operations. Our support enables consistent service quality, faster response times, and smooth coordination across locations and delivery channels.

People Behind the Vision

Michelle Sanares | Founder & CEO

Michelle C. Sanares is the Founder of GlobeLink Edge Outsourcing, bringing 15+ years of experience in global operations, talent sourcing, and delivery management. She has led cross-border staffing and outsourcing initiatives supporting clients across BPO, IT services, and business operations.

At GlobeLink Edge, Michelle drives global talent sourcing, operational execution, and quality governance, ensuring reliable delivery through strong vendor partnerships, scalable workforce models, and a people-first approach to outsourcing.

Join Our Global Delivery Team

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Your Skills. Global Opportunities. Real Growth

At GlobeLink Edge Outsourcing, we are building a people-first organisation focused on ownership, learning, and meaningful impact. We work with global clients across industries, providing outsourcing, managed services, and remote delivery solutions.

We offer opportunities to work on real client engagements, develop in-demand skills, and grow with a company that values accountability, collaboration, and continuous improvement.

Career Growth & Learning

We support growth through structured onboarding, on-the-job learning, mentorship, skill development sessions, and regular performance feedback. As we grow, we continue to invest in training and leadership development aligned with business needs.

Who We Look For

We value individuals who demonstrate:

  • Strong communication and professionalism
  • Ownership and accountability
  • Willingness to learn and adapt 
  • Integrity and respect for clients and colleagues

Why Work With Us

  • Global Exposure - Work with international clients, distributed teams, and cross-border projects.
  • Learning by Doing - Gain hands-on experience across processes, tools, and industries. 
  • Clear Growth Paths - Performance-driven progression based on skills, impact, and consistency.
  • Remote & Flexible Work - Opportunities to work from home or remotely, giving flexibility while delivering results.
  • Competitive Pay & Benefits - Fair compensation, performance incentives, and growth opportunities.

Careers

Sr. Customer Service Representative (Agent)

Sr. Customer Service Representative (Agent)

Sr. Customer Service Representative (Agent)

  • Experience: 2–3 years in a BPO environment
  • Location: On-site, Manila
  • Salary: ₱27k to ₱34k per month
  • Role: Handle customer inquiries via phone, email, and chat; resolve issues accurately while meeting SLAs for our business outsourcing clients.
  • Qualification: Undergraduate or equivalent; strong English communication skills required for effective interaction in Managed IT services.
  • Skills: Customer-centric mindset with basic CRM or ticketing system exposure, relevant to custom software development projects.
  • Other: Willingness to work rotational shifts, weekends, and holidays.

Apply Now

Technical Lead

Sr. Customer Service Representative (Agent)

Sr. Customer Service Representative (Agent)

  • Experience: 10+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Delivery Lead

Sr. Customer Service Representative (Agent)

Project Manager

  • Experience: 10+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Project Manager

Sr. Software Developer

Project Manager

  • Experience: 8+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Sr. Software Developer

Sr. Software Developer

Sr. Software Developer

  • Experience: 8+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Jr. Software Developer

Sr. Software Developer

Sr. Software Developer

  • Experience: 4+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Sr. Software Engineer

Sr. Mobile App Developer

Sr. Software Engineer

  • Experience: 6+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Jr. Software Engineer

Sr. Mobile App Developer

Sr. Software Engineer

  • Experience: 3+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Sr. Mobile App Developer

Sr. Mobile App Developer

Sr. Mobile App Developer

  • Experience: 6+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Jr. Mobile App Developer

Jr. Mobile App Developer

Sr. Mobile App Developer

  • Experience: 3+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

DevOps Engineer

Jr. Mobile App Developer

DevOps Engineer

  • Experience: 6+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

QA Engineer

Jr. Mobile App Developer

DevOps Engineer

  • Experience: 4+ years
  • Location: Remote, Manila
  • Salary: Competitive
  • Domain: Waste Mgmt.
  • Own end-to-end delivery for a SaaS ERP product, driving outcomes with a strong ownership mindset and minimal oversight
  • Lead hands-on development using Node.js, React, PostgreSQL, AWS, including API and REST service design
  • Proactively remove delivery blockers, make technical decisions, and ensure continuous team productivity
  • Collaborate asynchronously with European stakeholders, providing clear updates, risk visibility, and predictable delivery

Apply Now

Contact Us

Better yet, see us in person!

We strive to maintain open communication with our clients regarding our business process outsourcing services. If you have a question about our IT outsourcing solutions or want to see if we can meet your specific needs for offshore outsourcing, recruitment, or staffing, feel free to send us a message or give us a call. We're always happy to connect with new customers!

Globelink E Business Process Outsourcing

32 Mendoza Street, Quezon City, Metro Manila, Philippines

hello@globelinkedgeoutsourcing.com

Hours

Open today

09:00 am – 08:00 pm

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